Privacy Policy

1. Introduction

ResumeForge AI ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information about you when you use our website and services.

2. Information We Collect

We collect information you provide directly to us, including:

• Account Information: Name, email address, and password when you register.
• Resume Data: Professional experience, education, skills, and other content you input into the Service.
• Payment Information: Billing details collected by our payment processor (we do not store full credit card numbers).
• Usage Data: Information about how you interact with our Service, such as features used and time spent.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Service.
• Process transactions and manage your subscription.
• Personalize your experience and providing AI-generated suggestions.
• Communicate with you about updates, security alerts, and support messages.
• Monitor and analyze trends, usage, and activities in connection with the Service.

4. AI Data Policy

We value the integrity of your professional data. ResumeForge AI Hub does not use your personal resume content, work history, or profile data to train our underlying Large Language Models (LLMs). Your data is processed solely to provide real-time optimizations, suggestions, and formatting services for your specific account.

5. Data Sharing and Subprocessors

We do not sell your personal data. We share your information with specialized subprocessors to provide our Service:

• Google Cloud / Vercel: Infrastructure and hosting.
• Supabase: Database and authentication services.
• Secure AI Infrastructure: Advanced content processing and optimization.
• Polar.sh / Cryptomus: Payment processing and merchant of record.
• Resend: Transactional email delivery.

6. Data Retention and Deletion

We retain your data only as long as your account is active. Upon account deletion, all personal data and resume content are permanently purged from our active databases within 30 days. Transactional records may be retained for longer periods to comply with legal and financial obligations.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption and security protocols (SSL/TLS).

8. Your Rights

Depending on your location (including GDPR/CCPA regions), you have rights regarding your personal data, including the right to access, correct, delete, or export your data. You can manage most of your data directly within your account settings.

9. Cookies and Tracking

We use cookies and similar technologies to authenticate users, remember preferences, and analyze traffic. You can control cookies through your browser settings. We do not use third-party advertising cookies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@tryresumeforge.com.